Authority to Leave (ATL) Policy
All orders shall automatically give the delivery company Authority To Leave the parcel/s at your nominated address, without requiring a signature, unless you advise the delivery company otherwise.
If there is no safe place to leave your goods, or no access to your premises, the courier will leave a card along with an email advising of the failed delivery attempt with instructions. If there is a Pop Station or Newsagency available, your goods will be delivered there; otherwise taken to the nearest depot for re-delivery (at your expense).
We recommend nominating a work address or a residence that will be attended during business hours.
Please note, a re-delivery fee may be charged.
Opting Out of ATL:
If you would like to opt out of our 'Authority to Leave' process, simply un-tick the 'Authority to Leave' checkbox at checkout, this will automatically create a note:
* DO NOT LEAVE GOODS - SIGNATURE REQUIRED *
Please note: Once your goods are dispatched you are unable to OPT out of ATL.